Dear [User Name],
Our system has detected activity that requires additional documents to maintain full access to your Interactive Brokers account. This may occur due to:
- Expired or missing identity or address verification documents
- Unusual login attempts or activity from a new device or location
- Large transactions or compliance verification requirements
To avoid any interruption of account access, please submit the required documents immediately using the Documents For Account Access section in your account.
Examples of documents you may be asked to provide:
- Proof of identity (passport, national ID, driver's license)
- Proof of address (utility bills, bank statements, government correspondence)
- Any additional documents requested by our compliance team
Important:
- Failure to submit the required documents may result in restricted account access, including deposits, withdrawals, trading, and login verification.
- Documents should be clear, legible, and in an accepted format (PDF, JPG, PNG).
Documents will be reviewed within 1–3 business days. Please submit them as soon as possible to avoid service interruptions.
If you require assistance, contact our support team immediately.
Sincerely,
Interactive Brokers – Client Services
Upload Documents (Documents For Account Access) Message Reference Number: 9-55883706928663031-360431
Sent Date: 2025.12.12 08:51:22 -0500
Sent Date: 2025.12.12 08:51:22 -0500
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